1. BUSINESS
RELATIONSHIP MANAGEMENT
Business relationship management (BRM) adalah pendekatan formal untuk pemahaman, mendefinisikan, dan mendukung kegiatan antar-usaha yang terkait dengan jaringan bisnis.
Ruang Lingkup
Business relationship management terdiri dari pengetahuan, keterampilan, dan perilaku (atau kompetensi) yang membina hubungan yang produktif antara organisasi jasa (misalnya Sumber Daya Manusia , teknologi informasi ,...
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